Privacy Policy

At Otio, we are committed to respecting your privacy and adhering to all relevant laws and regulations to safeguard that the personal information you share with us is kept securely.

What information do we collect about you, why do we collect it, and what do we do with it?
When ordering from our online store at otio.world, we gather the following details to complete your order and reach out if necessary:

  • Your name

  • Your address

  • Your email address

  • Your phone number

The information we do not collect
We never collect credit and debit card details, as we use a third-party payment processor to manage this information securely. Your credit and debit card information is not stored anywhere on our website.

How will the information you provide be used?
The information you provide about yourself when placing an order is solely used to complete that order. We do not share this information with external third parties except as required to fulfill the order.

Similarly, the information you provide about someone else when placing an order is used only for shipping purposes and to confirm delivery. We do not share this information with external third parties except as necessary to fulfill the order.

By signing up on our website, you can opt to receive updates on our latest products and features via email. You can unsubscribe from our newsletter at any time.

Who will my information be shared with?
As an independent retailer, we are committed to safeguarding your data. We do not and will not sell any of your personal data, including details such as your name, address, email address, or credit card information, to third parties.

Cookies
Our website uses cookies, as most websites do, to enhance your browsing experience. Cookies are small text files stored on your computer or mobile device when you visit a website. They provide anonymized, aggregated data and analytics about our site's visitors without personally identifying individuals. There are four types of cookies we may use:

  • Necessary Cookies, administered by us as session cookies, are essential for providing services and features, including user authentication and preventing fraudulent use.

  • The Cookies Policy/Notice Acceptance Cookies, administered by us as persistent cookies, serve to identify whether users have accepted the use of cookies on the website.

  • The Functionality Cookies, administered by us as persistent cookies, aim to remember user choices such as “Add to Cart”, enhancing the browsing experience with personalized features.

  • The Tracking and Performance Cookies, administered by third parties as persistent cookies, are used to monitor website traffic and user interactions, potentially indirectly identifying you. This data is used to enhance our services.

Future updates
To align with current European data protection laws, we may periodically update this policy. Should there be substantial edits in how we handle your data, we will inform you through our website and, if you're subscribed to our mailing list, via email as well. This page was last revised on April 15th, 2024.