App Privacy Policy

Effective Date: May 13, 2025

otio (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application ("the App").

Information We Collect
We collect the following data to provide and improve your experience:

  • Email address (used for account creation and login)

  • Emotions you log

  • Contextual notes you write related to emotions

  • Energy levels associated with each emotional log

  • Latest three insights

How We Use Your Information
We use your data to:

  • Maintain secure account access through Google or Apple sign-in authentication

  • Enable core app features like logging emotions and viewing them on the calendar

  • Help you export your data for personal insight or sharing with a healthcare professional (if desired)

  • Generate personalized insights, reflection prompts, and encouraging tips (only when you opt in. See AI Insights below)

We do not use your data for advertising or marketing purposes.

AI Insights and Third-Party AI Services
When you opt in to personalized insights, we send the following data to OpenAI, a third-party AI service:

  • Emotion labels

  • Energy levels

  • Timestamps

  • Journal notes you add to your emotional logs

We send this data to OpenAI so they can generate personalized reflections and insights for you. We do not share your email address, user ID, or other identifying information with OpenAI. Your personal identity is never shared with AI services.

OpenAI processes this data according to their privacy policy: https://openai.com/policies/privacy-policy

You control this feature. You can opt in or opt out at any time in Account settings under "use AI for personalized insights." If you opt out, we will not send your data to OpenAI, and you will not receive AI-generated insights.

Data Storage and Security
User data is stored in Firebase, a cloud database service provided by Google. Your emotional data, notes, and insights are encrypted at rest using AES-256 encryption. Data is also encrypted in transit, as required by Apple's App Transport Security (ATS) policy.

Only authorized individuals can access user data. No third parties have access to your data except as described in the AI Insights section above when you have opted in.

You can export your data from within the app, and you can request deletion of your data anytime in your Account View.

Analytics
We do not use third-party analytics tools. We only review basic usage data available through App Store Connect for performance monitoring and improvement.

Children’s Privacy
otio is not intended for children under 13. While anyone may use the app, we do not knowingly collect personal information from users under 13 years of age.

Updates to This Policy
This Privacy Policy may be updated from time to time. When we make changes, we will update the effective date above and notify users as required.

Contact Us
For questions or concerns about this policy, contact us at: hi@otio.world

You can review our Terms of Service at https://otio.world/app-terms-of-service.